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Privacy Policy

Last updated: April 2026
Plain language, not legalese. We believe you deserve to know exactly what happens with your information.

Who we are

Pablo (pablo.health) is an AI-powered therapy documentation tool, built and operated by Pablo Health, a small independent team. You can reach us at pablo@pablo.health.

What this policy covers

This policy covers the pablo.health website — specifically, what happens when you sign up for early access, use the chat widget, or register a self-hosted deployment. It does not cover the Pablo clinical product itself, which operates under its own HIPAA-compliant privacy policy.

What we collect

When you submit the early access form, we collect:

If you register a self-hosted deployment, we additionally collect your practice name, deployment URL, and cloud provider — all optional.

That's it. No tracking pixels, no session recording, no behavioral analytics on this site.

How we collect it

Form submissions are processed by a Google Cloud Function that records your information to a private spreadsheet. Your data stays within our Google Cloud infrastructure and is not shared with third-party form processors.

This site is hosted on Google Cloud Run, which may collect standard server access logs (IP address, browser type, referring page).

We use Google Fonts to load our typefaces (Fraunces and DM Sans). Google may log font requests — see Google's privacy policy.

Chat widget

This site includes an AI chat widget powered by Bonsai, an open-source conversation platform. When you use the chat, your messages are processed by an AI model to generate responses. Chat conversations are not stored long-term and are not linked to any personal information unless you voluntarily provide it (such as your email) during the conversation.

What we do with your information

A note on HIPAA

The landing page does not collect any protected health information (PHI). Your email address is not PHI. The Pablo product — when it launches — will be built HIPAA-compliant from the ground up and will operate under a full Business Associate Agreement framework. If you have questions about how the product handles clinical data, email us.

Your rights

You can ask us to delete your email at any time. Just email pablo@pablo.health and we'll remove you promptly.

Changes to this policy

If we make material changes, we'll update the date at the top. Since we're pre-launch and small, significant changes are unlikely — but we'll be transparent if they happen.

Contact

Questions about this policy or your data: pablo@pablo.health